Shipping policy
At Sugar N’ Spice, we understand the importance of timely and reliable shipping when it comes to delivering our range of productsto your doorstep. Our shipping policy is designed to ensure a seamless and satisfactory experience for our valued customers.
Shipping Methods:
We offer shipping through trusted and reputable carriers to ensure the safe and efficient delivery of your order. Our shipping methods include:
- Standard Shipping: This method typically takes 3-5 business days for delivery within the United States. Please note that delivery times may vary depending on your location.
- Expedited Shipping: For those who need their items sooner, we offer expedited shipping options. This method ensures delivery within 1-2 business days.
Shipping Rates:
Our shipping rates are calculated based on the weight and dimensions of your order, as well as the destination address. To provide you with the most accurate shipping cost, please enter your shipping address during the checkout process. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.
Order Processing Time:
We aim to process and ship all orders within 1-4 business days. Please note that orders placed on weekends or holidays may experience a slight delay in processing. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
International Shipping:
Currently, we only offer shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future to serve customers worldwide.
Shipping Insurance:
To provide added peace of mind, we offer shipping insurance for an additional fee. This optional insurance protects your order against loss, damage, or theft during transit. If you would like to add shipping insurance to your order, please select the appropriate option during checkout.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on the carrier's website. If you have any questions or concerns regarding the status of your order, please don't hesitate to contact our customer support team.
Customer Support:
Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding shipping or any other aspect of your shopping experience. Please feel free to reach out to us via email or phone, and we will be happy to assist you.
Thank you for choosing Sugar N’ Spice. We appreciate your business and look forward to serving you with our exceptional products and top-notch customer service.